Rig Rite Spars aka Kenyon

[Daydreams]

I am wondering whether anyone has had any experience with RigRite out of Warwick RI.Specifically, I had faxed an inquiry for what I had understood to be"instock" items ( Mast and spreaders) and had not yet received ANYTHING in the form of ANYTHING.That has been since Monday this week. Am I too impatient or is there something else I need to be aware of?John Brysacz

[Rob19574]

I think they had some sort of fire there a while ago and the place is just not up to full capacity yet. I had a simialr experience a few months ago.

[David Utzschneider]

i've had good experience with rig-rite in the past. Interestingly my seidelmann 1980 37' spars were manufactured apparently by a now defunct australian firm called shearwater(?), which means if you want replacement parts you do it yourself.

[handy97885@aol.com]

Seems to me like a few months ought to have at least remedied any inability to offer a quotation. I think that there is something else awry.I have also left two additional phone messages requesting some kind of reason/explanation for the delay.Were you able to resolve your request?John

[Peach17794]

I've ordered from them twice now. Each time I've faxed in a request for quote, then faxed in an order. They seem to respond to the quote in 3-4 days. My last order (just two weeks ago) I received in less than a week. I've found that they will respond to faxes, but that's all. The phone number is worthless. The fire was almost two years ago, they should have recovered by now.

[John Brysacz]

Rig Rite did finally get me a quotation--it was about $1000 higher plus $500 freight than A local sparbuilder who was doing the whole job--not merely supplying a mast and spreaders